Yes, great customer service from the seller. Super happy with this doll, cute shape, easy to move, discreet packaging, product is better than I expected, very happy with this purchase. I had sex with her and it was perfect. The heat feature made her vagina feel like a real woman’s, soft, warm and moist. There is a lot more to say about it. But I wanted to stop there and give you a chance to experience it for yourself. I purchased it with 5 stars!